Providing a range of electronic solutions for shippers in the natural gas industry, our services are:
All our services:

  • reflect Gas Industry Standards Board (GISB) standards. For our customers who fall within Federal Energy Regulatory Commission (FERC) jurisdiction, our services support all the standard GISB transaction datasets;

  • are supported by our fully-trained Help Desk analysts who are available to you round-the-clock at 1.877.920.PIPE (7473) or 403.920.PIPE (7473). Our Help Desk is staffed between 7:30 a.m. and 5:30 p.m. Mountain Standard Time on weekdays, excluding Canadian statutory holidays. Calls after hours are monitored by our on-call Help Desk analysts, 24 hours a day, seven days a week.

For further information on any of our services, please contact the NrG Help Desk.


 NrG Web Highway®

NrG Web Highway is an electronic tool for natural gas pipeline shippers to conduct their Nominations business through pipeline-specific interfaces. Representing our "next generation" of services, NrG Web Highway will eventually replace our premier service, NrG Highway. Developed using Web technologies, it is designed for use with the Netscape Communicator or Microsoft Internet Explorer browsers, version 4.0 or later.

Currently available to customers through pipeline sponsorship, this service was first made available via the public internet in March 2000. Users need to obtain User IDs and Passwords through pipeline sponsorship in order to transact business on NrG Web Highway.

NrG Web Highway is leading NrG's transition to Web-based technologies in compliance with FERC rulings. Pipelines participate in NrG Web Highway through the Nominations, Waivers, Up/Down Contracts, Notifications, Notice Preferences, Reporting, Capacity Wanted, Company Administration, Notice Administration, and Faciltities Administration modules.

Today, customers using NrG Web Highway can supplement the available modules by accessing the Notices, Capacity, and Tariff modules on our Informational Postings site, NrG Expressway at www.nrgexpressway.com.

 

The Recommended System Requirements for NrG Web Highway are:

  • Windows 95/98 or Windows NT 4.0/2000
  • Pentium II 233 CPU
  • 64MB of RAM for Windows 95/98, and 80MB of RAM for Windows NT 4.0
  • 56K modem (WAN connection recommended)
  • Netscape Communicator or Microsoft Internet Explorer, version 4.0 minimum
  • TCP/IP stack (plus dialer if access is via the NrG modem pool)
  • 1024 X 768 display resolution
  • Java Plug-in - available through the application


NrG HighwayTM

First released in June 1995, NrG Highway allows customers to nominate, manage contracts, and access up-to-date operational information through the following modules:

  • Nominations
  • Contracts
  • Application for Service
  • Reporting
  • Bulletins
  • Marketplace
  • Directory
  • Company Administration
  • Notifications
  • User Preferences
  • Pipeline Administration modules.

NrG is encouraging our customer base to use the NrG Web Highway service. Specific functionality and business requirements are being revisited and validated with our user community prior to a final transition to NrG Web Highway. We will eventually be retiring NrG Highway (V2.0). The information-only modules, publicly available on our Informational Postings Service, NrG Expressway, continue to supplement modules on NrG Web Highway.


NrG JunctionTM

Pipelines requiring an Electronic Delivery Mechanism (EDM) for Electronic Data Interchange (EDI) use NrG Junction as the designated site to provide their shippers throughout North America with the means of exchanging information electronically over the Internet.

The service was developed in response to FERC Order 587, mandated in January 1997. NrG Junction is GISB version 1.3 compliant, supporting all the GISB standard transaction datasets.

With NrG Junction, a shipper is not directly exposed to the Internet when communicating with a pipeline's designated EDM site. NrG Junction acts as a buffer between a secure network and the Internet. Acting as the pipeline's designated site, NrG takes responsibility for all reliability, protocol, and operational requirements as mandated by FERC.

NrG Junction reduces the hardware and software requirements for an EDM site, and NrG establishes and supports:

  • a dedicated Internet link;
  • the server requirement - Hypertext Transfer Protocol (HTTP); and
  • a custom developed Common Gateway Interface (CGI) application.


NrG ExpresswayTM

NrG Expressway provides information pertinent to natural gas pipelines participating in NrG Expressway, via the public Internet. Redesigned in the summer of 1999 in line with GISB standards, users are required to select a pipeline on entering the service. Available options will be based on pipeline selection.

The following modules are currently available on NrG Expressway:

Notices - are grouped into two categories - Critical and Non-Critical. These notices deliver pipeline-specific information regarding pipeline activity.

Tariff - satisfies the FERC requirement to publish a pipeline's Tariff electronically, or provide links to the appropriate pipeline Web site. Additional documents outside of the FERC requirements are also available.

NrG Expressway acts as a buffer between a pipeline's secure network and the Internet, so that the pipeline is not directly exposed to the Internet. NrG takes responsibility for the implementation of proper security, important to the success of a commercial Web site over the Internet. This includes firewalls and security to protect proprietary data.

About NrG · Contact Us · Home

Updated 09/14/01